Brought to you by: • Webflow—The web experience platform — Jessica Lachs is the global head of analytics and data science at DoorDash, where she’s built one of the largest and most respected data organizations in tech. In her more than 10 years at DoorDash, she has served as the first general manager, responsible for launching new markets; the head of business ops and analytics; and the VP of analytics and data science. Previously, Jessica founded GiftSimple, a social gifting startup, and started her career at Lehman Brothers as an investment banking analyst. In our conversation, she shares:
Listen now on Apple, Spotify, and YouTube. Find the transcript at: https://www.lennysnewsletter.com/p/building-a-world-class-data-org-jessica-lachs Some takeaways:
Where to find Jessica Lachs: • LinkedIn: https://www.linkedin.com/in/jessica-lachs/ In this episode, we cover: (00:00) Jessica’s background (04:59) Centralized vs. embedded analytics teams (10:52) The benefits of a centralized analytics team (15:10) Balancing proactive and reactive work (20:45) Advice on how to push back effectively (24:20) Hiring for curiosity and problem solving (28:57) Coming from a non-traditional background (34:40) The early days and culture at DoorDash (40:39) Encouraging cross-functional roles (44:39) Defining effective metrics (46:30) Simplifying metrics for better outcomes (55:28) Focusing on edge cases and fail states (01:00:12) Managing a global data organization (01:02:31) Leveraging AI for productivity (01:05:25) Building diverse and skilled data teams (01:08:40) Lightning round Referenced: • How Netflix builds a culture of excellence | Elizabeth Stone (CTO): https://www.lennysnewsletter.com/p/how-netflix-builds-a-culture-of-excellence • Riley Newman on LinkedIn: https://www.linkedin.com/in/rileynewman/ • Tony Xu on LinkedIn: https://www.linkedin.com/in/xutony/ • Imposter Syndrome: Why You May Feel Like a Fraud: https://www.verywellmind.com/imposter-syndrome-and-social-anxiety-disorder-4156469 • Stanley Tang on LinkedIn: https://www.linkedin.com/in/stanleytang/ • Andy Fang on LinkedIn: https://www.linkedin.com/in/fangsterr/ • Evan Moore on LinkedIn: https://www.linkedin.com/in/evanmoore/ • How WeDash became the flagship employee program for DoorDash: https://careers.doordash.com/blog/wedash-doordash-employee-program-how-does-it-work • Leading with empathy | Keith Yandell (DoorDash, Uber): https://www.lennysnewsletter.com/p/leading-with-empathy-keith-yandell • The Rose Code: https://www.amazon.com/Rose-Code-Novel-Kate-Quinn/dp/006305941X • Libby app: https://libbyapp.com/ • The West Wing on Prime: https://www.amazon.com/West-Wing-Complete-First-Season/dp/B000KZPG04 • Alias on Prime: https://www.amazon.com/Alias-Season-1/dp/B00748O13S • Joseon sunscreens: https://beautyofjoseon.com/ • Innisfree sunscreens: https://us.innisfree.com/ • John Steinbeck quote: https://www.brainyquote.com/quotes/john_steinbeck_103825 • Vanessa Roberts on LinkedIn: https://www.linkedin.com/in/vanessa-roberts-b8a509a/ • Tia Sherringham on LinkedIn: https://www.linkedin.com/in/tiasherringham/ • Elizabeth Jarvis-Shean on LinkedIn: https://www.linkedin.com/in/elizabeth-jarvis-shean-141a7966/ • My Journey (Part 1): I have a job that I would never be hired for: https://www.linkedin.com/posts/jessica-lachs_anniversary-datascience-finance-activity-7216912300056727553-mEv6/?utm_source=share&utm_medium=member_desktop Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed. You're currently a free subscriber to Lenny's Newsletter. For the full experience, upgrade your subscription. |
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Building a world-class data org | Jessica Lachs (VP of Analytics and Data Science at DoorDash)
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